Privacy Policy

Introduction

gt88 is committed to protecting the privacy and personal data of every player who accesses our online casino and sports betting platform. This Privacy Policy sets out clearly how we collect, process, store, and protect your information when you visit gt88 or use any of our services, including cricket betting, live casino games, and slots.

By creating an account or using the gt88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. We encourage all users, particularly those based in Dhaka, Chittagong, Sylhet, and other cities across Bangladesh, to review this document carefully before providing any personal information.

1. Information We Collect

When you register or interact with gt88, we may collect the following categories of personal data in order to deliver a safe, compliant, and enjoyable gaming experience:

• Identity data: full name, date of birth, national identification number (NID), and passport or driving licence details where required for KYC verification.
• Contact data: email address, mobile phone number (including bKash-registered numbers), and residential address.
• Financial data: deposit and withdrawal transaction records, payment method details (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or card information), and account balance history.
• Technical data: IP address, browser type and version, operating system, device identifiers, time zone settings (Bangladesh Standard Time, UTC+6), and pages visited.
• Behavioural data: gameplay history, betting activity, wagering patterns, session duration, and game preferences such as cricket or slots.

We collect this information directly from you when you register, through your use of the platform, and in some cases through automated technologies such as cookies. We do not collect sensitive personal data (such as religious or political views) except where directly required for responsible gaming assessments.

2. How We Use Your Information

gt88 uses the personal data we collect for the following lawful purposes, all of which are necessary to operate a safe and reliable online gaming platform in Bangladesh:

• Account creation and management: to register your account, verify your identity through KYC procedures, and maintain your player profile.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods in BDT.
• Service delivery and improvement: to provide access to cricket betting markets, live casino tables from Evolution Gaming and Pragmatic Play, slots, and other features.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal actions that could harm players or the integrity of gt88.
• Responsible gaming compliance: to monitor gameplay patterns and intervene where we identify signs of problem gambling, in line with our Responsible Gaming commitments.
• Communications: to send you account-related notifications, transaction confirmations, security alerts, and — where you have opted in — promotional offers and bonus updates.

3. KYC and Identity Verification

gt88 operates a strict Know Your Customer (KYC) process to ensure that all players are who they claim to be, to prevent underage gambling, and to maintain a secure environment for everyone on the platform. KYC verification is mandatory before any withdrawal can be processed.

During the KYC process, you may be asked to provide one or more of the following documents:

• Government-issued photo identification: National ID Card (NID), passport, or driving licence.
• Proof of address: a recent utility bill, bank statement, or official letter confirming your residential address in Bangladesh.
• Payment verification: confirmation that the bKash, Nagad, or bank account used for deposits belongs to you as the registered account holder.

4. Payment Data and Financial Information

All financial transactions on the gt88 platform — including deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card payments — are processed through secure, encrypted payment gateways. gt88 does not store full card numbers, CVV codes, or mobile banking PINs on its servers. Payment tokenisation is used where applicable to reduce data exposure.

Transaction records in BDT are retained for the minimum period required by applicable standards and to enable dispute resolution. Players based in Khulna, Rajshahi, Sylhet, Barisal, Rangpur, Mymensingh, or Cox's Bazar have the same financial data rights as those in Dhaka — all player data is managed centrally and equitably.

5. Cookies and Tracking Technologies

gt88 uses cookies and similar tracking technologies to improve your browsing experience, remember your session preferences, and analyse how players interact with the platform. Cookies are small text files stored on your device. They do not contain executable code and cannot access other files on your device.

We use essential session cookies (required for login and navigation), functional cookies (to remember language and display preferences), and analytics cookies (to understand traffic and game usage patterns in aggregate). You may adjust your cookie preferences through your browser settings. Disabling essential cookies may impair some platform functions, including the ability to maintain your logged-in session.

6. Data Sharing and Disclosure

gt88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your information only in the following limited and necessary circumstances:

• Service providers and technology partners who process data on our behalf under strict confidentiality agreements — for example, payment processors (bKash API integrations, card networks), game content providers such as Pragmatic Play and Evolution Gaming, and cloud hosting infrastructure.
• Law enforcement and regulatory authorities: where we are legally obliged to disclose data in response to a valid court order, subpoena, or enforceable regulatory request.
• Anti-fraud and security partners: in the event of suspected money laundering, identity theft, or fraudulent betting activity, we may share relevant data with specialist security or anti-fraud organisations to protect the platform and its players.

In all cases of data sharing, gt88 requires the receiving party to maintain the same or equivalent level of data protection as set out in this Privacy Policy. Cross-border data transfers, where they occur, are subject to appropriate safeguards to protect the rights of our Bangladeshi players.

7. Data Retention

gt88 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required to fulfil the purposes described in this Privacy Policy. Specifically, transaction records and KYC documentation are retained for a minimum of five (5) years following account closure to meet anti-money-laundering and fair-play audit requirements.

Once the applicable retention period has expired and there is no longer a legal or operational need to keep your data, gt88 will securely delete or anonymise your personal information so that it can no longer be linked back to you as an individual.

8. Your Rights

As a user of the gt88 platform, you hold important rights over your personal data. These rights can be exercised at any time by contacting our support team. gt88 will respond to all valid requests without undue delay:

• Right of access: you may request a full copy of the personal data we hold about you at any time.
• Right to rectification: if any of your stored personal information is inaccurate or incomplete, you may ask us to correct or update it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: you may ask us to temporarily stop processing your data in certain circumstances, for example while a rectification request is being reviewed.
• Right to object to marketing: you may withdraw consent for promotional communications at any time by contacting support or updating your notification preferences in your account settings.

Please note that exercising certain rights — particularly erasure — may result in the closure of your gt88 account if the data requested for deletion is essential for maintaining the account. We will always inform you of this before acting on an erasure request.

9. Security Measures

gt88 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure encrypted storage for data at rest, strict access controls limiting staff access to personal data on a need-to-know basis, regular security assessments, and multi-factor authentication for account access.

While we take every reasonable precaution to secure your data, no system connected to the internet can guarantee absolute security. In the unlikely event of a data breach that affects your rights or interests, gt88 will notify affected users promptly and take all appropriate remedial steps.

10. Third-Party Links

The gt88 platform may occasionally reference the names of third-party services such as payment providers (bKash, Nagad) or game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) purely for informational purposes. gt88 is not responsible for the privacy practices or content of any third-party service. This Privacy Policy applies solely to data collected and processed by gt88 through the gt88.lol platform.

11. Children's Privacy and Age Restriction

gt88 is strictly an adults-only platform. Our services are available exclusively to players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend that account, delete all associated data, and take steps to prevent future access. Parents and guardians in Bangladesh are encouraged to use parental control tools to prevent underage access to online gambling platforms. If you believe a minor has accessed gt88, please contact our support team immediately at [email protected].

12. Changes to This Privacy Policy

gt88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the gt88 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly around significant calendar events in Bangladesh such as Eid, Pohela Boishakh, or the BPL cricket season, when promotional features may evolve.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way gt88 handles your personal data, you are welcome to contact our dedicated support team. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them fully within 14 working days.

Email our support team: [email protected] (plain text — not a clickable link). Our support staff are available 24/7 and can assist players across Bangladesh, from Dhaka and Chittagong to Cox's Bazar and Rangpur.